RETURNS & EXCHANGES
RETURNS / EXCHANGES
Items purchased from Morvane must be returned in perfect condition and unused, free from stains, odors, damage, washing, or any condition that prevents resale as a new product.
All items must be returned in their original packaging, including tags and any accessories included with the order.
• Exchange period: 30 days from the date of delivery
• Return period: 15 days from the date of delivery
Shipping costs are non-refundable and may be deducted from the refund amount.
Morvane reserves the right to reject returns that do not comply with these conditions.
SPAIN
We offer returns and exchanges for orders shipped within Spain.
To request a return or exchange, please contact:
morvanedesigns@gmail.com
Return and exchange shipping costs may vary depending on the destination and courier service.
We only accept one exchange per order. Previously exchanged items cannot be returned.
EUROPEAN UNION
We offer returns and exchanges across the European Union.
To initiate a return or exchange, contact:
morvanedesigns@gmail.com
Return and exchange costs may vary depending on the country and shipping carrier.
Only one exchange per order is accepted. Previously exchanged items cannot be returned.
INTERNATIONAL ORDERS
For all international orders outside the European Union, customers are responsible for return shipping costs unless the item received is defective or incorrect.
To initiate a return or exchange, please contact:
morvanedesigns@gmail.com
Shipping costs for returns and exchanges vary depending on the destination country and courier.
Morvane is not responsible for customs duties, taxes, or import fees.
REFUNDS
Refunds will be processed through the original payment method used during checkout within 5–10 business days after the returned item has been received and inspected.
During collection launches, promotional campaigns, holidays, or high-demand periods, processing times may be slightly delayed.
Original shipping costs are non-refundable.
NON-RETURNABLE ITEMS
The following items cannot be returned or exchanged:
• Underwear or intimate garments
• Gift cards
• Final sale items
• Limited products released during exclusive drops, pop-ups, or special events unless defective